VideoScribe Help

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Crashing when attempting to upload

When attempting to upload a 8 minute video, video scribe either crashes at the start of the upload or uploads for a while before crashing. Any ideas? 

Hi,
1) You can save your project to the cloud folder and raise a ticket to ask customer support for help 
2) Tips to fix or avoid problems: TIPS to avoid crashes, freezes, failure to render or erratic behavior (2015)

-Mike (videoscribe user)  

 


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