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Lost my project?

I've cancelled my suscription and renewed it and i thought i dont save it locallly and online, but when i did my project, i didnt save it too and was still there. Any solution?


1 person has this question

Hi Francisco,


Take a look at the article saved scribes are missing for a possible explanation.

Hello, I might lose my project because I was using the free app version. Do you know if there is any way I can get it wothout buying the app? I really need it. My due date is just here! :(
Hi,
There's a RAISE a TICKET button near the bottom of the page if you want to contact customer support.
I'd also recommend that you save your project online and then save a copy as a .scribe file so you have a portable backup copy of it (if your trial has not expired yet).


Good luck!
-Mike (videoscribe user)

 


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