So im to save what i've completed so far with my video and no matter which item i pick for it to save it doesn't do anything it just stays the same
Matthew Cook
On
Fri, 26 May, 2017 at 10:59 AM
This issue is sometimes caused when there is an issue with the soundtrack on the scribe. If you remove the soundtrack the scribe should save. Once you have saved it, add the soundtrack back on and the scribe should save normally.
S
Saad Athar
On
Sat, 31 Mar, 2018 at 9:32 PM
it is telling me that i am on a trial version so I cannot save in win.mov can you tell me why
Matthew Cook
On
Tue, 3 Apr, 2018 at 2:36 PM
Hi Saad,
I see that you have upgraded your account to 'Pro'. You will now be able to render your scribes as WMV, AVI, MOV and MP4 (via sho.co).
So im to save what i've completed so far with my video and no matter which item i pick for it to save it doesn't do anything it just stays the same
This issue is sometimes caused when there is an issue with the soundtrack on the scribe. If you remove the soundtrack the scribe should save. Once you have saved it, add the soundtrack back on and the scribe should save normally.
it is telling me that i am on a trial version so I cannot save in win.mov can you tell me why
Hi Saad,
I see that you have upgraded your account to 'Pro'. You will now be able to render your scribes as WMV, AVI, MOV and MP4 (via sho.co).