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Wrong charge to my credit card. Urgent

I have a problem with my payment in VideoScribe.

 

You have done a double charge on my card, and I think there's a problem in the conversion of dollars to mexican pesos (I live in Mexico)

 

Please contact me as soon as posible.

My mail is josemanuelreyesfuente@gmail.com

INV00053995

Hi,

You should Raise a Ticket to contact customer support about billing questions.

I agree it looks wrong, but I'm just a member. Customer support can either explain it or fix it for you.

-Mike (videoscribe user)

 

Thanks a lot Mike. I raise the ticket righ now. Greetings


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