I've uploaded my very basic images (which are line drawings) in SVG format but they simply "appear" instead of being drawn by the videoscribe hand. There's also not an option to select "convert to line drawing" as indicated in other help topics. What am I doing wrong?
My scenario more in detail: I created a JPG file in Procreate on my iPad using a "gel pen" brush with black only to create a basic cartoon outline. I dropped the JPG into Illustrator and saved as an SVG. Importing that into VideoScribe had mixed results and there was no option to "convert to line drawing" even if I used the original JPG.
In the interim before receiving your response, I found 2 workarounds that work to varying extents.
1) When saving to SVG in Illustrator, there was a blue banner that came up that recommended something about saving to "Artboard." I clicked on it and when I uploaded the resulting file into VideoScribe it worked a bit better.
2) I bought an app for my iPad called Astropad and connected my laptop and iPad that way, so I could manually trace the image in Illustrator using my Apple Pencil (because I don't have a Wacom tablet). Then I followed the layer/transparency and saving/importing instructions. This was much more successful in terms of transferring pencil strokes into VideoScribe and I'm probably going to use this method in the future.
All in all, though, I spent a fair amount of time trying all the recommended SVG instructions, and not being all that familiar with Illustrator, this was a frustrating experience. Hopefully this will help someone else...