VideoScribe Help

Topic not covered?

Start a new topic

Cant buy new image

Hi, 


I was trying to buy a new image from the library and when entering in my password (from my account password) it does not allow me. It just turns red and I've also have changed my password to make sure it was correct. Any ideas as to how I buy an image. 


Thanks 

Do you get an error message?

-Mike (Videoscribe user)

 

Looks like you have had some issues when purchasing your subscription Prab and have a number of different payment accounts against your ID. I have raised a support ticket to get this resolved


Login to post a comment