VideoScribe Help

Topic not covered?

Start a new topic

FULL OF BUGS

Okay. Im getting quite annoyed at your software. Pretty disappointed, as it is a monthly based payment plan.
Past couple weeks the software keeps freezing on me, selecting multiple images by random, and now, saved my project twice, restarted the software ( because that's the only thing which does fix the multiple image selected issue) and was pretty annoyed to find out, that my project could not be found anywhere.
Videoscribe get your shit together, right now the only reason why i'm still using your software, because there is no better alternative at the moment. In the begining I was very pleased, but I feel like it's getting worse by the day.

 

There are some tips to prepare your files efficiently so you don't have any problems:
TIPS to avoid crashes, freezes, failure to render or erratic behavior (2015)

Most of all, avoid images with huge file sizes, and keep your camera settings moderate.

You can save a project to the cloud folder and raise a ticket if you want specific advice from customer support.

-Mike (videoscribe user)

 


Login to post a comment