VideoScribe Help

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Saving video

 Hello i am from Indonesia. I wanna ask something problem, why if i save video from sparkol , this saving video is very long time , please answer me thank you

 I think it takes about 10 minutes to render 1 minute of properly prepared videoscribe. That's because of all of the calculations and compositing necessary to emulate a whiteboard video.


If your video is taking a lot longer than that, save your project to the cloud folder and raise a ticket to ask support what you could improve.


-Mike (videoscribe user)

If my video saving ini could folder , can i download it ? please answer

You cannot save or render videos to the cloud folder. The cloud folder does not hold videos. It holds project files that can only be opened in videoscribe.


-Mike (videoscribe user)



all I need right now is save my project, or download project to be video , but i have problem for saving , what should i do 

You have not provided enough specific information about the problem for me to guess what is wrong.


I recommend that you save your project to the cloud folder and raise a support ticket to ask customer support for help.


-Mike (videoscribe user)




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