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Shame on videoscribe

Videoscribe upadated my subscription without my permision.29 $ from my account is automaticaly cuted.i want my money back i really need that money. Only because of videoscribe i feel cheated and hurted. Tell me how can i cancel the subscription and refund my money
I'm pretty sure that Videoscribe won't take your payment unless you check both boxes on the payment page and agree that you understand:

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The recurring payments are also mentioned on the buy page and several other places very clearly.



-Mike (I don't work for Sparkol)


If you click the ACCOUNT link at the top of the page you can probably find the link to cancel your subscription.


You can raise a ticket to ask customer support about a refund.


-Mike (videoscribe user)



I had raised a ticket for refund but no one is replying for the ticket. Can you tell me how much time does it take to response from customer support.

Many businesses do not work on weekends, So you will probably receive a reply sometime Monday during UK office hours.


-Mike (videoscribe user)

Hi Aditya,


I have responded to your support ticket regarding this. Please check your email for further information.

Thank u so much for reply but my problem is solved now

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