Comprei uma versão, mas continua aparecendo a marca d'água do videoscribe
M
Mike Metcalf
On
Wed, 24 Mar, 2021 at 10:45 PM
Make sure your membership payment was successful.
Make sure you paid for a PROfessional membership and not an EDUcational membership. Only PRO members can publish videos without the watermark. Educational (discounted) members cannot remove the watermark.
Make sure you logged out and logged back into videoscribe so it can
check for your new membership status.
You must then republish your
videos to make a new copy without the watermark.
If you need more specific help, be sure toraise a ticket and tell customer support.
Comprei uma versão, mas continua aparecendo a marca d'água do videoscribe
Make sure your membership payment was successful.
Make sure you paid for a PROfessional membership and not an EDUcational membership. Only PRO members can publish videos without the watermark. Educational (discounted) members cannot remove the watermark.
Make sure you logged out and logged back into videoscribe so it can check for your new membership status.
You must then republish your videos to make a new copy without the watermark.
If you need more specific help, be sure to raise a ticket and tell customer support.
-Mike (videoscribe user)