VideoScribe Help

Go from free to full version of VideoScribe

Last updated: 20 February 2019


This article will show you how to upgrade your Sparkol account so that you can access VideoScribe after the 7 day free trial and use the VideoScribe Pro features.


You can upgrade your Sparkol account from a free trial account to a Pro account at any time. This can be during your 7 day free trial or after your trial has expired. After upgrading your account you won't need to download VideoScribe again – the next time you open VideoScribe, you will have access to the full set of features and will be able to continue with the projects you created during the free trial.

Follow these steps to buy a Sparkol subscription during or after your VideoScribe free trial.

Step 1. Go to the VideoScribe website and select the payment plan you would like to purchase.

Select either a Monthly (A) or Yearly (B) payment plan, or a One-Off licence (C). The payment plans available will differ depending on your country location whilst purchasing the licence. 

Step 2. Log in with your Sparkol account details.

Enter your email address (D), password (E) and the click on the ‘Login to continue button’ (F)

Step 3. Check your payment plan details and enter your address information.

As you enter your address information (G) you will be provided with suggestions, when the correct address displayed click on it to auto-complete required fields.

If your billing address is different or someone else is paying for the account and you want them to receive the payment notifications uncheck the 'Billing address is the same' box (H). This will open a second address option where you can enter a different billing email or postal address. Click on the Proceed to payment button (I) to continue.

Step 4. Enter your payment details.

Choose your payment method, credit or debit card is selected by default (J). Enter your card payment details below (K).

If paying with PayPal, select the PayPal radio button (L) and click ‘Check out with PayPal’ (M) where you will be taken to the PayPal log in page.

Step 5. Read the terms and pay

Acknowledge that you understand that you are setting up a subscription for which you will make an immediate payment followed by regular payments by checking the box (N).

Read the payment terms and app licence and user terms and if you accept them, check the box to accept the terms (O).

Click ‘Pay Now’ (P).


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