VideoScribe Help

Rendered video plays differently than in VideoScribe

Last updated: 27 November 2018


If you have rendered your scribe as a video and it is not playing the same as when you played it in VideoScribe, you may be experiencing the effects of a bug.


Symptoms

The things you may notice in the rendered video that would indicate you are being affected by this bug are:

Images or text that should be appearing in sequence, with a pause in between, are showing at once.

Audio is not synchronised with the animation.

Image and/or text elements not showing up.

Cause

If a text element with a 0 second Animate time is immediately followed by any other element that has 0 second Animate time, any pause and transition times are ignored for the first element on the rendered video.

Workaround

Add 0.1 seconds to the Animate time (A) and remove the hand of either element.

Fix version

We are hoping to have this bug fixed in VideoScribe version 3.3


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