I have a projects that I have saved and I am not able to go into them to edit.
I have saved one to my online for you to view.
Barry Radford
On
Tue, 9 Aug, 2016 at 4:53 PM
Marc, I've just downloaded a file called Gayliene 1 from your online folder and opened it in my VideoScribe. I was able to add an image to that and save it again successfully. What errors/issues are you getting when you try to edit these?
Saving objects there, try to open .. not open. Prompt what to do
Sorry you have this issue.
Can you save a copy of the scribe to your online directory and tell us the name so we can take a look?
http://help.videoscribe.co/support/solutions/articles/1000033735
Thanks, Joe
I have a projects that I have saved and I am not able to go into them to edit.
I have saved one to my online for you to view.
Marc, I've just downloaded a file called Gayliene 1 from your online folder and opened it in my VideoScribe. I was able to add an image to that and save it again successfully. What errors/issues are you getting when you try to edit these?