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Youtube Issue

  • A
    Aagnik Ray
    On Thu, 19 Jun, 2014 at 7:34 AM

    Hi


    I just signed up for a FREE Trial. I am testing the software and I am attempting to upload the scribe on youtube with the option available in the software but I everytime I am getting stuck just in the last few seconds. I am waiting for hours to upload a 3 min video. Please see the screenshot.


    Is it a bug? how can i fix it?

    Untitled.png
    Untitled.png
    (113 KB)
  • Ian Howlett
    On Thu, 19 Jun, 2014 at 11:48 AM

    Hi Aagnik


    We're looking in to this at the moment.  Can you save the scribe to your online folder and let us have the name so we can take a look? 

  • A
    Aagnik Ray
    On Thu, 19 Jun, 2014 at 2:42 PM

    Hi Ian


    I uploaded the file to online folder. The file name is FreshCrop 2


    Hope to hear from u soon

    Thanks

    A

  • Andy Hardyman
    On Thu, 19 Jun, 2014 at 3:42 PM

    Hi Aagnik,


    I tried to replicate your problem but I was able to upload to Youtube,


    This may be an intermittent problem so could you close down VideoScribe, start it up again and try publishing again?


    Please let us know how you get on?


    Andy

  • A
    Aagnik Ray
    On Thu, 19 Jun, 2014 at 4:19 PM

    Yes Thanks Andy. Its running run. Thank you so much. :)

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