Basically at 12:15AM today, I received an email notification stating that it was Day 7 of my free trial. However, at around 5:00PM today, I could not access my account in VideoScribe. Isn't it still within Day 7 of my free trial?
Would greatly appreciate if you can extend my free trial for 1 more day so that I would be able to make my decision as to whether I will purchase VideoScribe.
From what I can see from your trial start date, it would have expired by the 9th July.
We do ensure we give a full 7 days of the trial.