V2 on Mac is Hanging

  • Hi Guys,


    I get the beautiful beach ball "every time" I attempt to open insert an image in a scribe. I have deleted (from trash as well) a number of times. In each instance, the beach-ball comes back and VS hangs.


    I am running on a Mac Pro Retina Display running OSX 10.9.4


    Do you have suggestions?


    Danny

  • If you are using version 2.0 you could try upgrading to version¬† 2.0.1

    https://my.sparkol.com/versions


    also if you are low on hard drive space or are using oversized images, improperly prepared SVGs or bad camera settings: http://help.videoscribe.co/support/discussions/topics/1000023738


    -Mike (videoscribe user)

     

  • I am using 2.01 and it's an empty scribe. Zero images, camera setting etx. The app hangs every time.
  • Hi Danny


    I have converted this into a support question and we will get back to you soon


    Andy

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