Hello, I have created my first video scribe. It is 11 min or so long. when I hit the record feature it looks like it is about to work but then I get a black rectangle and two other black objects on the screen. Please help. What to do?
Some of the common causes for freezing and program errors are:1) image file sizes too large2) improperly formatted images3) excessive camera zoomingunofficial (community) guide to avoiding crashes: http://help.videoscribe.co/support/discussions/topics/1000023738official (instant answer) guide to crashes: http://help.videoscribe.co/support/solutions/articles/1000033705-crashing-and-freezing-videoscribe-free-pro-and-eduyou can attach your scribe here or save it online and tell support the name of it if you want specific feedback.
-Mike (videoscribe user)