Scribes blank after updating IPad app

  • Hi, I have updated my iPad today with latest release that I hoped would resolve the issues with the app crashing all the time. Instead though the scribes won't load and appear blank when I click on the thumbnails to open them. If I click on play it gives a message saying I should add text or images first, but when I close the scribe I can see all the content on the thumbnail! I'm so frustrated with this as I know they are not blank and I'm worried I have lost all my work. Please help.

    1 person has this question
  • Hi Ruth


    I have converted this to a support question and we will be in touch shortly


    Regards


    Andy

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