So I have created a video, approx 3 mins 40 sec long, I have tried to render it in just about every format and every time, right at the end, I get the message "Creating video, no time remaining"..I have spent/wasted about 2 hours on this now, and need to get this job out by tomorrow...help!!
Any suggestions? I have also done a 'mock' 30 second video to test, and that is no problem..so I really don't know what's wrong with this..but I need some help urgently.
Thanks
M
Mike Metcalf
On
Fri, 22 Aug, 2014 at 12:07 AM
Hi, If you want specific feedback on a scribe, you can save it online
and tell support the name, or you can attach your scribe here and other
users may be able to provide feedback.
So I have created a video, approx 3 mins 40 sec long, I have tried to render it in just about every format and every time, right at the end, I get the message "Creating video, no time remaining"..I have spent/wasted about 2 hours on this now, and need to get this job out by tomorrow...help!!
Any suggestions? I have also done a 'mock' 30 second video to test, and that is no problem..so I really don't know what's wrong with this..but I need some help urgently.
Thanks
Hi,
If you want specific feedback on a scribe, you can save it online and tell support the name, or you can attach your scribe here and other users may be able to provide feedback.
Official FAQ for freezing: http://help.videoscribe.co/support/solutions/articles/1000033705-crashing-and-freezing-videoscribe-free-pro-and-edu
community notes on freezing during rendering/saving/or opening:Videoscribe freezes or crashes (opening, playing, working, saving or rendering)
-Mike (videoscribe user)
Hi Jo,
As we will need to talk to you about your account details to help you resolve this issue I have converted this post to a private ticket.
Thanks, but I have sorted it myself now by re-naming the scribe, closing down and re-booting..it worked thankfully.