MP3 will not play

  • Hi guys my mp3 loads but won't play  - I'm using a mac and the mp3 plays ok on it?

    mp3
  • Hi Barry,


    please could you remove your voiceover/soundtrack (whichever you have imported your MP3 as), save your scribe and close VideoScribe.


    Then open up the software VideoScribe and import the voiceover/sountrack again.


    Does the voiceover/soundtrack play now?


    You could try adding as a soundtrack if you have previously added as a voiceover and vice versa.


    If you create a new scribe and add a few images then import your voiceover/soundtrack does the sound work then?


    Regards,
    matthew




  • Hi Barry, if you continue to have problems:


    1) If the audio plays in the preview mode but not in the rendered video, often if you save a copy of the scribe with a new name and then render it, miscellaneous problems are resolved.

    2) if your audio is saved at a low bitrate, try re-saving it at 256 or 320 kbps and then re-import it.

    other audio problems and solutions: http://help.videoscribe.co/support/discussions/topics/1000023756

    -Mike (videoscribe user)


     

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