Alex, also, as mentioned above, try saving the powerpoint file to the default folder instead of selecting a new folder location.
-Mike (videoscribe user)
A
Alex Cuthbert
On
Fri, 13 Jan, 2017 at 4:13 PM
Thanks. I'd tried saving it to various places but without joy. The help team saved it for me and sent it within hours of posting here so I'm very impressed with their customer support!
also, as mentioned above, try saving the powerpoint file to the default folder instead of selecting a new folder location.
-Mike (videoscribe user)
Thanks. I'd tried saving it to various places but without joy. The help team saved it for me and sent it within hours of posting here so I'm very impressed with their customer support!