Not valid charging and billing

  • Hi guys.

    My credit card has been charged for a renewing subscription, which I have not asked for. I have canceled my subscription (and the credit card also) and the last payment was in may - 06/05. I received a notification and charging note from Paypal.

    I would like if you could do a search for an authorization from me saying that I would like to renew my subscription and check if Paypal did a mistake or not. If they did, ask them to cancel the charging on my credit card used to pay the subscription.

    Thanks.

  • Hi Frederico, I have changed this forum post into a support ticket and will be in touch shortly via email.

  • Thanks. I will be waiting for your contact.