Hello, I downloaded the software (the version 1.0) two days ago. I worked on it yesterday (I created a video -it was awesome:) ) and today, when I wanted to open Video scribe, it didn't opened. I tried to open directly it in the folders I downloaded, but it didn't worked too. Do you have any solutions for me ? It is an urgency...
Thanks for your consideration,
P.S. : Sorry for my English but I'm French :)
Customer support may have some other suggestions for you.
The only other thing I can think of is to uninstall and reinstall the program:
-Mike (videoscribe user)
I can not open the program
I can not open the program. Appears that without the Internet available past files, but I have an Internet connection!
I can see that you have been able to log in before, has anything changed with your system or network setup since you were last able to log in?
Have you tried logging in again after restarting your computer?
Could you please give some details of the computer system you are using and details of the network set-up. Are you using WiFi or Ethernet, public or private network, home, school or business?
please refer to the comment above that has been marked as the "answer" to this question.
Pat, have you had an extra monitor connected to your computer. If task manager is showing that the application is running, VideoScribe may be displaying on a screen that has been disconnected since you last used it.
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