Hey there, I am using the trial version for my school presentation. I thought I had one more day left but I was wrong. Please tell me there is another way to get my presentation without buying it. I want to send it you YouTube but no I can't even sign in if I don't take a account for money :( If I really have to buy the account, does that mean that my whole presentation is gone if I can't pay that?!
That should be too bad :(
Joe Clarke
On
Tue, 30 Dec, 2014 at 10:56 AM
Hi Melan,
Thanks for getting in touch.
VideoScribe allows you to trial the software free for 7 days.
If a trial has already been used on a computer, then you will not be able to activate another trial on that computer.
If you have never used a trial before and you get this message, please try on a different computer.
o
omer sedan
On
Fri, 2 Jan, 2015 at 10:56 PM
Hi Joe (or anyone else who can help)
I have used the trial software and just started a month-to-month subscription but when trying to log in, I am prompted with a message saying: You are already logged in on another machine.
How do I log in? How do I prevent this from happening again, if I plan to work on multiple computer (home/office)?
Thanks.
M
Mike Metcalf
On
Fri, 2 Jan, 2015 at 11:02 PM
Hi, 1) if you use more than one computer, always log out when you finish if you plan to log in on a different computer later.
2) If you use a laptop, I think that powersaving features may power-down the network card causing the problem you described. Change your settings or keep your laptop plugged in to prevent the problem.
3) usually the message goes away after 5 or 10 minutes if you have simply lost your internet connection
Hey there, I am using the trial version for my school presentation. I thought I had one more day left but I was wrong. Please tell me there is another way to get my presentation without buying it. I want to send it you YouTube but no I can't even sign in if I don't take a account for money :( If I really have to buy the account, does that mean that my whole presentation is gone if I can't pay that?!
That should be too bad :(
Hi Melan,
Thanks for getting in touch.
VideoScribe allows you to trial the software free for 7 days.
If a trial has already been used on a computer, then you will not be able to activate another trial on that computer.
If you have never used a trial before and you get this message, please try on a different computer.
Hi Joe (or anyone else who can help)
I have used the trial software and just started a month-to-month subscription but when trying to log in, I am prompted with a message saying: You are already logged in on another machine.
How do I log in? How do I prevent this from happening again, if I plan to work on multiple computer (home/office)?
Thanks.
1) if you use more than one computer, always log out when you finish if you plan to log in on a different computer later.
2) If you use a laptop, I think that powersaving features may power-down the network card causing the problem you described. Change your settings or keep your laptop plugged in to prevent the problem.
3) usually the message goes away after 5 or 10 minutes if you have simply lost your internet connection
-Mike (videoscribe user)