Sorry I think I have already cancelled my subscription last month, but turn out to be unsuccessful. But I have not used it even once since around December 5th. It was for campus use, and the bank account linked to it is my university bschool office's account. It becomes a big trouble. Could you please refund it?
Sorry for the inconvenience.
Thanks a lot!
I have converted this to a support ticket. Please check your email for further information.