If you have this issue where you cannot select multiple items, please restart VideoScribe and see if the problem persists. If it does, please create a new scribe, add a couple of images and see if the problem still happens. If it does not, please save the scribe to your online directory (cloud icon), open a support ticket and let us know the name of the scribe in the ticket, we can then take a look.
Hi Matthew. I can't connect to my online directory. My internet connection is fine (I'm writing this message right now) but it says otherwise (it was fine yesterday though).
Man, I just bought your product yesterday for more than 500€ and it doesn't work. Am I showing up at a wrong time or is it usual business with this software ? :D
Would it be possible to get an older version with all the new hands and drawings in it just to wait until the current version is debugged ?
Just an FYI to the developers:
I am having the same issue - unable to select multiple elements with either the CTRL key or the SHIFT key. I downloaded & installed the current version Sunday and currently have 4 days 18 hours left on my 7-day free trial.
So far, I have not been able to complete a slide show with only six slides - mostly problems of "camera focus" and positioning. But the selection problem is clearly a serious bug and it leads me to wonder if other issues I am have are due to more than just inexperience. (I have watched all of the demo videos - twice)
I will try removing the installed version and installing the earlier version. Hopefully, that will help ---