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TO USE OFFLINE MODE, YOU MUST LOG IN ONLINE ON THIS DEVICE

HI I AM GETTING REALLY FRUSTRATED WITH LOGGING IN TO MY VIDEOSCRIBE.

I JUST STARTED THE FREE TRIAL TODAY. I INSTALLED IT CORRECTLY AND EVERYTHING. AND THE FIRST TIME I OPEN THE APPLICATION ON MY WINDOWS AND I LOG IN, IT SAYS "ERROR: TO USE OFFLINE MODE YOU MUST LOG IN ONLINE ON THIS DEVICE". MY WIFI IS CLEARLY ON. I HONESTLY DON'T UNDERSTAND WHY IT IS NOT WORKING. I WANT TO USE THIS BEFORE MY FREE TRIAL IS UP PLEASE. I AM SO FRUSTRATED HELP.


7 people have this question
please start by reading all of the suggestions in this thread and following them, and answering any questions asked.

-Mike (videoscribe user)

 

 help me to to use offline mode, you must log in onlineon this davice

can't log in "TO USE OFFLINE MODE, YOU MUST LOG IN ONLINE ON THIS DEVICE"

This message appears if VideoScribe cannot use your internet connection. Have you tried the steps in the article Offline error message when logging into VideoScribe?

i have a windows xp and this is not working out


Hi Bindu,


You won't be able to use VideoScribe on Windows XP. You need Vista or higher.


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