cancel my payment please

  • I already cancelled my subscriptions before it paid for May. 

    Please cancel my payment. 

    I didn’t know my payment will be received every month. 

    I didn’t want pay for April , either. 

    I ask you to cancel the payment for May and April if it’s possible. 

    I will wait your reply. 

    Thank you . 

  • Hi,
    This is the community (members helping members) help forum.
    To contact customer support directly, you may want to: RAISE a TICKET

    good luck!
    -Mike (videoscribe user)

     

  • Hi Sonya,


    I have converted this post into a ticket with our support team - one of them will reply to your request shortly.

  • I have the same problem! Please help me!
  • Hi Mary, please submit a support ticket with a description of the problem and we will look into this for you.