I bought the 29 dollar subscription but my purchase is not syncing to the program on my mac

  • I bought the month subscription so I could save my video scribe to my computer. After I bought it,, I went back into the program and tried to save it again but it said I still need to upgrade to pro. Please tell me what I can do to save my scribe. I need the project by May 22 or earlier. Get back to me ASAP!

  • 1) close the program, wait 15 or 30 minutes, run the program , try to login.

    2) if you had more than one free trial. make sure you are using the correct login information

    3) This is the community help section. If you want to contact support directly, Raise a support ticket

    -Mike (videoscribe user)


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