How to pay for one month only

  • Hi:


    I subscribed to Videoscribe for only one month, but you send me an invoice with the price for the second month payed. How is it possible? What can I do to get my money back?


    Thx

    pdf
  • Hi,
    As stated on the BUY page ( you can click the "BUY" link at the bottom of this page to see it) a monthly subscription is a recurring payment every month until you cancel it.

    To cancel: you can click the "YOUR ACCOUNT" link at the bottom of this page and then click the "CANCEL YOUR SUBSCRIPTION" link to cancel your subscription.

    You can RAISE A TICKET to contact customer support and ask about the possibility of a refund.


    -Mike (videoscribe user)




     

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