Thanks for posting on the VideoScribe community forum.
I have taken a look at the test scribe you have attached here and have been unable to replicate the issue.
This issue usually occurs when a high amount of memory is being used on a particular scribe.
If you have a scribe that this issue is happening on please save it to your online directory (cloud icon) and let us know the name. We will be able to take a look and figure out what the issue is.
Please see the reply I have sent regarding this issue in your support ticket.