I have the free trial and I can't export to Youtube or Facebook.. After waiting to "create video", I enter my Google account details and I select my Youtube channel but it closes the window and says that there is a problem with the connection.
The internet is working and VideoScribe can access Youtube but it dies at the end.
hola yo termine el video y lo quise subir a youtube, me aparecio como que todo estaba listo que el video ya se habia subido pero entro en mi canal de youtube y NADA! no se que hacer estoy desesperada
muchas gracias berta ! :D voy a probar de esa forma no me queda otraaaa
You should be able
to export to YouTube or Facebook without an issue on the Free Trial. I will
post some useful links below on how to do these things so you can check against
what you have done. Also some common issues and fixes.
to share your scribe - video
issues with YouTube
Also please bear in
mind that the upload is a 3 stage process, first the video is made, then you
sign in, then your video is uploaded. If you press the X at any point this will
cancel the upload. You will see the below when it's uploaded. Only click the ticks,
if you click a X it stops the process.
If you're still
struggling after using those you can raise a ticket with our
support desk who will be happy to help.