I finished a one minute project in Videoscribe and I wanted to upload it on sho.co, since it's fast and I can download my projects in mp4. The problem is: it's been more than 24 hours and the video it's still being processed. This never happened before and it's getting frustrating, especially if I have clients who need their video fast.
Is there a problem with sho.co? Will it get fixed?
Thanks!
K
Kelly Sharp
On
Wed, 6 Jan, 2016 at 7:36 PM
Hi,
I can't answer your question. But, I am having the exact same issue. My video is just over 2 minutes long. I created by VideoScribe on the iPad app and have a free acct.
Hoping I can upload it as I spent a lot of time creating the video......
Thx.
Barry Radford
On
Thu, 7 Jan, 2016 at 2:13 PM
Admin
Hi Guys. We did have some problems overnight but we redirected considerable extra resources and the backlog is now clear. Sorry for the delays!
H
Helen Kogan
On
Tue, 12 May, 2020 at 9:19 AM
I am having the same problem with a very short video that I created yesterday. Please help!
Hayley Young
On
Wed, 13 May, 2020 at 9:21 AM
There was an announcement on the help site yesterday that there was a technical issue with sho.co, and it was catching up with a backlog of renders, which could take a bit of time.
If you're still waiting for your scribe, render it locally instead
H
Helen Kogan
On
Wed, 13 May, 2020 at 10:04 AM
Thanks very much - all sorted
D
Dan Tincu
On
Wed, 10 Jun, 2020 at 9:36 AM
Hi guys, any issues with uploading videos on sho.co?
I have a 3 minutes video running for several hours already ... please help!
Hayley Young
On
Thu, 11 Jun, 2020 at 9:34 AM
There are no issues with sho.co. If your project still isn't loaded, raise a support ticket and the team can further assist
Hi!
I finished a one minute project in Videoscribe and I wanted to upload it on sho.co, since it's fast and I can download my projects in mp4. The problem is: it's been more than 24 hours and the video it's still being processed. This never happened before and it's getting frustrating, especially if I have clients who need their video fast.
Is there a problem with sho.co? Will it get fixed?
Thanks!
Hi,
I can't answer your question. But, I am having the exact same issue. My video is just over 2 minutes long. I created by VideoScribe on the iPad app and have a free acct.
Hoping I can upload it as I spent a lot of time creating the video......
Thx.
Hi Guys. We did have some problems overnight but we redirected considerable extra resources and the backlog is now clear. Sorry for the delays!
I am having the same problem with a very short video that I created yesterday.
Please help!
There was an announcement on the help site yesterday that there was a technical issue with sho.co, and it was catching up with a backlog of renders, which could take a bit of time.
If you're still waiting for your scribe, render it locally instead
Thanks very much - all sorted
Hi guys, any issues with uploading videos on sho.co?
I have a 3 minutes video running for several hours already ... please help!
There are no issues with sho.co. If your project still isn't loaded, raise a support ticket and the team can further assist