i just rendered my video to .MOV file type. but after im waiting 5 hours and done, i try to play the video but it doesnt work. the messege box come "cant play this video type because this video cant be understand". 3 media player try to play the file but cant be played.
i try to render this file video .MOV to FLV or e.t.c but it doesnt work too. the software convert say "cant be understand blablabla"
1) Please attach the MOV file if you want specific feedback on the MOV file.2) What version number of videoscribe are you using ?3) What version number of quicktime player are you using ?-Mike (videoscribe user)
I'm having the same issue as well. It took two hours and rendered without any errors. But the rendered .mov file can't be opened either with VLC or iTunes.
I rerendered a couple of times but the result was the same.
Any help would be great.
update: I tried to render in .avi but this time its getting stuck at Processing audio... Being said that I've no issues rendering 2-3min videos. Maybe there is a glitch or something that makes it impossible to render longer videos? about 13min in my case?
I look forward to hearing from the team.
Thanks, Mike!. All the images I use are in .svg format under 50kb. I will try splitting the scribe like you suggested and report back later.