Problems with a saved video

  • Hey there! I just finished a video and after I saved it, either online or on my computer, I found that a few items were in different posision. Need help! Thank you in advance

  • HI,

    You might need to upgrade to the newest version of videoscribe (2.3.4) and re-render it.

    If you still have a problem, save your work online and tell customer support the name of it.

    -Mike (videoscribe user)


  • Thanks for your help, Mike!

    Here you got a link to the video:

  • Atilla, I can see you have logged a support ticket. I will take a look at it now

  • That's right Barry!

    Thank you for your excellent assistance! :-)

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