Hola, me he descargado version la prueba de VideoScribe, donde he realizado mi presentación. Todo bien... pero no me deja descargarme el video de ninguna forma, ni en YouTube, ni Facebook, y como Power-Point no se vé. Estoy desesperada, ya no se que hacer, por favor ayudenme. En unos días se acabará la prueba y no me gustaria perder el trabajo que he realizado, pues le he dedicado tiempo. ¿¿Qué puede hacer??
You can publish to
YouTube, Facebook or PowerPoint on the Free Trial. I will post some useful
links below on how to do these things so you can check against what you have
done. Also some common issues and fixes.
to share your scribe - video
issues with YouTube
Common issues with Facebook
Also please bear in
mind that the upload is a 3 stage process, first you sign in, then video is
made and finally your video is uploaded. If you press the X at any point this
will cancel the upload. You will see a "Congratulations, your video has
been uploaded" when it's uploaded. Only click the ticks, if you click a X
it stops the process.
If you are still
having problems after that it would be useful to know at which stage the
process is failing? Are you getting as far as putting your YouTube/Facebook
password in? Is it failing before that and at the same point each time? If
that's the case which element is on screen at that point as it is likely that
there is a problem with that element. Also if you save your scribe to the
online cloud folder and let us know what it is called we can take a look for
you and see if we can identify the issue.