Recently rebuilt my office PC from the ground up with new Windows OS because of OS corruption. All my SPARKOL paid for designs and my Library of SPARKOL designs are gone? Is there a way to refresh my working library of designs. ?
Thanks SPARKOL in advance.
Hey. Do you think you saved your designs locally or on cloud? If you saved them locally and did not put them on an external hard drive then they are unlikely to have saved.
Have a look at some of the reasons why scribes go missing:
Mike's correct you would need to retrieve the paid for images from your previous scribes (copy from the old scribe and paste into the new) as your recently used would have been wiped by a rebuild. A good technique I use for Premium Images is to have a scribe project on my cloud folder with everything I have brought dumped into it so I can access them all no matter where I am.
If you took a back-up of your C:/ before rebuilding your PC we would be able to talk you through extracting your scribes from that and then importing them back into your new profile. We would need to do that in a ticket though as it's quite in depth and don;t want to make that information publicly available as if not followed carefully you can lose all your work.