American Express Billing

  • Can you tell me why my mother's American Express Card won't work to renew my subscription? Thanks, Lynn

  • If you have the "billing address is the same" box checked, but the address you provided does not match the credit card address, the payment will probably fail.

    or if you enter any info incorrectly such as zip code, country or CVV etc.

    you can probably contact the credit card company to find out the exact reason.

    -Mike (videoscribe user)


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