Error during Login

  • Hello...

    I am facing problem in login.That is I had a free trial..But during login i receive a error message, error message snap shot attached with.Please solve my problem..

  • If you receive this error message it means that your free trial has expired. If you want to continue using Videoscribe you need to upgrade to a Pro account. You can do this by logging into your my.sparkol account. 

  • Hello Jess,

    I also have similar problem of error shown when I want to login, but I just signup for the free trial, I've not been able to login at all. It keep telling me to sign in online which I had done but still unable to login.

     

  • Can you attach a screenshot of the error you are seeing? I can't figure out exactly what you are doing based on your description.

    -Mike (videoscribe user)

     

  • Is there a free way to log into sparkol other than paying?

  • New users get a free 1 week trial period and then they are expected to pay if they wish to continue using the software.

    -Mike (videoscribe user)

     

  • I just download trial version of videoscribe. but why my login is unsuccessful after entering the correct username & password.


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  • There are no errors in your screenshot. Does a message or error get displayed when you login? 


  • Me acontece lo mismo que a Nisha no permite ingresar  la semana de prueba

  •  Me, having the same problem. I have uninstalling my antivirus, allow the sparkol in my windows firewall, but none seem to be successful.


    -ednap-

  • See the support article, 'Offline Error Message'

  • Holaa

    tengo un problema al iniciar sesión me sale un mensaje de error y que debo activar recordarme, lo hice y aun me sale ese error 


    metropodrian ayudar



  • Hola

    tengo un problema al iniciar sesión me sale un mensaje de error y que debo activar recordarme, lo hice y aun me sale ese error 


    Me podrían ayudar por favor

  •  To use the "remember me" option, you have to login successfully with a working internet connection, before you can login offline.

  • inicio sesión con coneccion a internet pero igual me sale esa frase 


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