if you mean you are experiencing a crash, freeze or some other error: save your project to the cloud folder and tell customer support the name of it, and describe the problem much more clearly.
or save your project as a .scribe file and attach it here if you want help from me or other users.
-Mike (videoscribe user)
M
Maire Cleary
On
Thu, 2 Jul, 2020 at 2:32 PM
I cannot download by video via sho.co. The video is not downloading onto that platform. Pls can you assist urgently.
M
Mike Metcalf
On
Thu, 2 Jul, 2020 at 4:51 PM
If you are using a free trial, you do not have the option to publish to Sho.co
You can save your project online and raise a ticket to ask customer support for help. Be sure to provide a more detailed description of the problem including any error messages or specific symptoms.
i got subscribed to sparkol and i created a video but i m unable to download it. how can i download this video to my desktop?
help me out as soon as possible
if you mean that you don't know how to render a video: how to publish or render a scribe project
read the last sentence in that other page in particular
if you mean you are experiencing a crash, freeze or some other error: save your project to the cloud folder and tell customer support the name of it, and describe the problem much more clearly.
or save your project as a .scribe file and attach it here if you want help from me or other users.
-Mike (videoscribe user)
I cannot download by video via sho.co. The video is not downloading onto that platform. Pls can you assist urgently.
If you are using a free trial, you do not have the option to publish to Sho.co
You can save your project online and raise a ticket to ask customer support for help. Be sure to provide a more detailed description of the problem including any error messages or specific symptoms.
-Mike (videoscribe user)