Created account with google but still cannot log in
Created account with google but still cannot log in
k
kusai rahal
On
Sun, 30 Oct, 2016 at 9:46 PM
I Have paid the annual fee, but when I downloaded video scribe I cannot access it. I created my account using google and still cannot log in on the downloaded version, online I can (thanks to password memory) but not on the downloaded version. how do i resolve this issue?
M
Mike Metcalf
On
Sun, 30 Oct, 2016 at 11:53 PM
Just out of curiosity, can you link to any information anywhere about how to create a videoscribe account using google? I've never heard anything about that. Do you mean a gmail account?
I Have paid the annual fee, but when I downloaded video scribe I cannot access it. I created my account using google and still cannot log in on the downloaded version, online I can (thanks to password memory) but not on the downloaded version. how do i resolve this issue?
if you forgot your password, you can reset your password: https://my.sparkol.com/forgotten-password
if you don't remember your email, check which email account received a notification email when you made a payment.
-Mike (videoscribe user)