Created account with google but still cannot log in

  • I Have paid the annual fee, but when I downloaded video scribe I cannot access it. I created my account using google and still cannot log in on the downloaded version, online I can (thanks to password memory) but not on the downloaded version. how do i resolve this issue?

  • Just out of curiosity,  can you link to any information anywhere about how to create a videoscribe account using google?  I've never heard anything about that. Do you mean a gmail account?

    if you forgot your password, you can reset your password:

    if you don't remember your email, check which email account received a notification email when you made a payment.

    -Mike (videoscribe user)


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