Hi all, I don't know what happened but one day my scribes were all saved in a folder on Videoscribe, the next day I log into Videoscribe the folder and all scribes disappeared. I'm using the same computer, same account, nothing has changed except the scribes are all gone. 30 of them. I should have saved them in the cloud folder but I thought they were safe in the general folder. Big Mistake.
I have them saved on my computer in but they are in .mov files and won't upload back into videoscribe.
Anyone know why they suddenly disappeared in the first place?
And is there anything I can do to get them back?