My trial account has been expired and I want you to give me 24 hours, I have worked a lot on my video. I just want to transfer my Video.. Please sack me one more chance, just for 24 hours
2 people like this idea
M
Mike Metcalf
On
Tue, 28 Feb, 2017 at 1:51 PM
Hi, I'd suggest that you RAISE A TICKET to contact customer support.
D
Devashish Kumar
On
Sun, 14 May, 2017 at 5:48 PM
Hey , basically I bought Sparkol yearly subscription in September 2016 but when I
am trying to download on the version i bought i am not able to do so. It is again and again saying that your trial version is expired but i had bought an yearly subscription then why it is showing that. Also, my account is showing no subscriptions and invoices again why is that?
Please i really need your help !!!!!
M
Mike Metcalf
On
Sun, 14 May, 2017 at 7:10 PM
You probably made more than one account, you upgraded one of them, and you are logging into the wrong one.
My trial account has been expired and I want you to give me 24 hours, I have worked a lot on my video. I just want to transfer my Video.. Please sack me one more chance, just for 24 hours
2 people like this idea
I'd suggest that you RAISE A TICKET to contact customer support.
Hey , basically I bought Sparkol yearly subscription in September 2016 but when I
am trying to download on the version i bought i am not able to do so. It is again and again saying that your trial version is expired but i had bought an yearly subscription then why it is showing that. Also, my account is showing no subscriptions and invoices again why is that?
Please i really need your help !!!!!
-Mike (videoscribe user)