Videoscribe.co is currently experiencing technical issues. We are working on this as a priority.
You will still be able to subscribe via sparkol.com and contact us via support in the usual way.
We apologise for any inconvenience caused and thank you for your patience.
E
Elizabeth Smith
On
Mon, 12 Jun, 2017 at 8:17 PM
I have partially created a presentation but I can't open the app on my iPad any more? Would I be better to be trying on a desktop? Is my scribe too big for the iPad?
M
Mike Metcalf
On
Mon, 12 Jun, 2017 at 9:17 PM
you could Raise a Ticket and ask customer support to look at it.
-Mike (videoscribe user)
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///umaya/// Maruf
On
Mon, 14 Aug, 2017 at 11:01 AM
Hi..All I'm new Join heyr
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wakil anandabks
On
Fri, 2 Feb, 2018 at 2:55 AM
why in videoscribe I can not add images, whereas to add text and graphs can help please
Matthew Cook
On
Mon, 5 Feb, 2018 at 12:58 PM
Hi Wakil,
Sorry that you are experiencing this issue.
Please save your work, close VideoScribe, open it again and try again.
If that doesn't work, try again after restarting your computer.
If that doesn't work, close the software, restart your router and then try again.
Videoscribe.co is currently experiencing technical issues. We are working on this as a priority.
You will still be able to subscribe via sparkol.com and contact us via support in the usual way.
We apologise for any inconvenience caused and thank you for your patience.
-Mike (videoscribe user)
Hi Wakil,
Sorry that you are experiencing this issue.
Please save your work, close VideoScribe, open it again and try again.
If that doesn't work, try again after restarting your computer.
If that doesn't work, close the software, restart your router and then try again.
If that doesn't work, follow the instructions in the article Library images will not preview or load.
Videoscribe no longer offers or supports the android application.
That's why it does not work.