Cannot export video to any other formats

  • Hi, I bought the pro version as I need my video in full HD. However, no matter what format I try, the programme just stops in the middle. It is fine if I use, and the video plays all fine. This is extremely disappointing, please help. Joly
  • You can save your project to the cloud and raise a support ticket so customer support can check it for problems.

    If you imported a bunch of fonts into videoscribe, remove the ones you aren't using
    If you changed the default image quality setting to a higher value, try a value lower than about 1200
    In general any file sizes larger than 1MB are way too big
    If it always freezes at the same point, then that image is a problem or one of several problems

    -Mike (videoscribe user)


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