Hi,
I bought the pro version as I need my video in full HD. However, no matter what format I try, the programme just stops in the middle. It is fine if I use sho.to, and the video plays all fine. This is extremely disappointing, please help.
Joly
M
Mike Metcalf
On
Wed, 5 Jul, 2017 at 6:42 PM
You can save your project to the cloud andraise a support ticketso customer support can check it for problems.
If you imported a bunch of fonts into videoscribe, remove the ones you aren't using If you changed the default image quality setting to a higher value, try a value lower than about 1200 In general any file sizes larger than 1MB are way too big If it always freezes at the same point, then that image is a problem or one of several problems
If you imported a bunch of fonts into videoscribe, remove the ones you aren't using
If you changed the default image quality setting to a higher value, try a value lower than about 1200
In general any file sizes larger than 1MB are way too big
If it always freezes at the same point, then that image is a problem or one of several problems
-Mike (videoscribe user)