Hanging problem ?

  • Hello 

    Its not work properly and much time to load any image and its take 5 to 10 min to loading any image so please solve my problem urgently because I'am a business man amd making animation videos every day.

                                                                                                                    Thank you 

  • Hi,
    I can't really offer specific advice without more information about your project.

    You should save your project to the cloud folder and raise a ticket if you would like customer support to take a look at it.

    Use images with small file sizes, manage your zoom levels and camera settings wisely, choose a default quality setting somewhere around the 800 to 1200 range. TIPS to avoid crashes, freezes, failure to render or erratic behavior (2015)

    -Mike (videoscribe user)


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