Its not work properly and much time to load any image and its take 5 to 10 min to loading any image so please solve my problem urgently because I'am a business man amd making animation videos every day.
Thank you
M
Mike Metcalf
On
Wed, 4 Oct, 2017 at 3:11 PM
Hi, I can't really offer specific advice without more information about your project.
You should save your project to the cloud folder and raise a ticketif you would like customer support to take a look at it.
Hello
Its not work properly and much time to load any image and its take 5 to 10 min to loading any image so please solve my problem urgently because I'am a business man amd making animation videos every day.
Thank you
I can't really offer specific advice without more information about your project.
You should save your project to the cloud folder and raise a ticket if you would like customer support to take a look at it.
Use images with small file sizes, manage your zoom levels and camera settings wisely, choose a default quality setting somewhere around the 800 to 1200 range. TIPS to avoid crashes, freezes, failure to render or erratic behavior (2015)
-Mike (videoscribe user)