I've bought a few minutes ago a subscription for use while I'm working in my company, and I don't know how I've written a wrong information for the billing plan.
I've just changed this information for the future, but now I can't download a new invoice with the information I need to appear there.
Can I have some help from the support team?
Thank you!
2 people have this question
Barry Radford
On
Fri, 1 Dec, 2017 at 4:18 PM
Admin
Let me turn this into a support ticket for you. We don't discuss anything related to potentially sensitive account details on the public forums
m
mathieu paquerot
On
Fri, 2 Feb, 2018 at 8:44 AM
Hello
I have a problem with the billing information. My name is on the invoice instead the one of my university.
Can you send me an invoice with the name of my university (adress is the same)
Matthew Cook
On
Mon, 5 Feb, 2018 at 12:59 PM
If you have any queries about the details of your invoice, please open a support ticket and we will be happy to help.
Hello!
I've bought a few minutes ago a subscription for use while I'm working in my company, and I don't know how I've written a wrong information for the billing plan.
I've just changed this information for the future, but now I can't download a new invoice with the information I need to appear there.
Can I have some help from the support team?
Thank you!
2 people have this question
Let me turn this into a support ticket for you. We don't discuss anything related to potentially sensitive account details on the public forums
If you have any queries about the details of your invoice, please open a support ticket and we will be happy to help.