I'm not able to publish my video on Tawe

  • Hello,

    I'm a pro user and have a videoscribe yearly subscription. Why am I no longer able to publish my video on Tawe? and why is it asking for credit? I use to be able to do this without credit or paying for the service.

    Thank you.

  • Hi Alexander,

    You will need to render your scribe from the desktop version of VideoScribe. You still need to pay for rendering on the mobile version of Tawe even if you have a subscription.

    You can save the project to your online directory from your mobile and this will allow you to access it and publish it from your desktop.

  • Thank you.
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