Payment Errors!

  • Hi,

    I want you know payment errors occurred when I tried to subscribe.

    Order Confrimation Failed!

    I got this message when I clicked the payment button.

    What happened?

    Please cancel my payment!

    (from Z167051/A-S00155641 to Z167047/A-S00155637, five payment trials!)

  • Hello, sorry about that error. I can see you have logged a support ticket and we'll arrange a refund for you.

  • I'd like to buy Videoscribe and tried to pay it but it was canceled. So I try to buy it again but process is not go. how can I buy it?

  • Be sure to raise a support ticket!

    -Mike (videoscribe user)
  • I also buy it but error came , I have no paypal but payneer account is available . Can you help me ho to purchase this videoscribe.
  • Tell me fast sir, How to purchase without paypal account. I have a payneer account .when start to buy error came.
  • You need to pay with Mastercard, Amex or VISA credit or debit card. No other card types are accepted.

  • Me cobraron por la suscripción pero no aparece en mi cuenta de Sparkol, podrian solucionar esto. Necesito el rembolso o la suscripción. urgente

  • Paguei com o Cartão de Crédito   Mastercard e não recebi nenhuma informação, meu email foi bloqueado após isso. Fiz com outro email e mais um pagamento para ver se dava certo e também não tive sucesso. alguém pode me ajudar com urgência?  Fico aguardando

  • Please raise a ticket with the support team.

    If you have an invoice, attach it to the ticket . 

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