I lost my work

  • Hi. I lost big half of elements of my scribe. I can se my scribe on title bot scribe can't load at all. I lost many hours if work! Can you help me?

  • Hi

    You can try closing and reopening videoscribe then try opening your project again.


    You can also try right clicking the thumbnail image for the scribe and saving a copy of it to the cloud folder.


    Also you can raise a support ticket


    -Mike (videoscribe user)

  • Hi Tatyana,


    Yes, please do save the scribe to your online directory, raise a support ticket, let us know the name of the scribe in the ticket and we can take a look for you.

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